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Civil Service Commission - PROCTAD

The CSC PROCTAD Information Management System (CSC PIMS) is a web-based platform used to create, receive, organize, store, retrieve, update, track, archive, and dispose of official records in support of authorized Civil Service Commission operations.

STATEMENT OF POLICY

The CSC is committed to protecting personal data and official records in accordance with Republic Act No. 10173, or the Data Privacy Act of 2012, its Implementing Rules and Regulations, and applicable government records management policies. Personal data shall be processed lawfully, fairly, securely, and only for declared and legitimate purposes.

DATA COLLECTION AND RECORDS PROCESSING

The system may collect and process account details, identifying information, contact information, office or agency details, document metadata, transaction history, audit logs, and other information contained in official records submitted to or maintained in the system.

These data are used for records registration, classification, routing, retrieval, monitoring, reporting, retention, archiving, disposal, user accountability, service continuity, audit, and other lawful administrative or operational purposes.

PROTECTION MEASURES

Access to records and personal data is limited to authorized users based on assigned roles and official functions. The system applies reasonable administrative, technical, and physical safeguards, including authentication, access controls, activity logging, database security, and controlled disclosure procedures.

Records are retained only for as long as necessary for their stated purpose, or as required by law, audit rules, archival requirements, approved records disposition schedules, or lawful orders. Records due for disposal shall be deleted, anonymized, archived, or otherwise disposed of through authorized procedures.

DISCLOSURE AND SHARING

Personal data and official records shall not be disclosed to unauthorized persons. They may be shared only with authorized CSC personnel, government offices, service providers, auditors, or oversight bodies when required for official functions, legal obligations, security, audit, records administration, or other lawful purposes.

ACCESS AND CORRECTION

Data subjects may request access to their personal data, correction of inaccurate or outdated data, and information on how their data are processed, subject to identity verification, system rules, records retention requirements, legal restrictions, and applicable CSC policies.

CONTACT AND FEEDBACK

For privacy concerns, requests, complaints, or suggestions regarding this notice or the processing of personal data in the CSC PIMS, you may contact the CSC Data Protection Officer through dpo@csc.gov.ph or reach us through this form.

Modified: 04 June 2026